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To do this you will need to install an authenticator app on your mobile phone if you don't already have one. There are a range of authenticator apps for Android phones and iPhones. We recommend using Google Authenticator or Microsoft Authenticator - make sure you download the official app from a trusted source (see below).

Note

Be aware you You will never be asked to pay any money when signing up to activate your Lawmaker account. If you are asked to subscribe or make a payment by the authenticator app, stop immediately and remove the app from your phone as this is likely to be an attempted scam.

How to avoid downloading a fake app
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titleMore on fake Multifactor Authentication (MFA) scams
title

There are fake authenticator apps which will look very similar to the genuine apps but may ask you to pay an annual or monthly subscription fee to use the app.  The genuine apps will never ask for payment. Some fake apps may also attempt to steal data from your phone including personal data, passwords and MFA tokens which with unauthorised third parties putting Lawmaker, other corporate systems and potentially your own digital identity at risk.

To avoid downloading a fake authenticator app, ensure you are downloading the app from a reliable source such as Google Play store or Microsoft’s store.  The genuine app may not always be the first on the list .  Check within the store if you search for an authenticator app.

Other things you can check for:

  • Check that the publisher of the app is who you would expect, for Google it will be Google LLC and for Microsoft it be Microsoft Corporation (check the spelling carefully as fake apps may have just one wrong letter). 

Tap on the app to open it and then tap on the source name and you will be taken to the organisation’s web site.  Check the web site carefully.  If the logo looks slightly odd (maybe a slightly different colour or shape), or there are spelling mistakes in the text, it’s likely a fake authenticator.  If all looks good, download the app and proceed with the instructions.  Remember you will never be asked to pay for the app or take out subscription.  Stop at this point and delete the app.
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  • Look for grammar mistakes in the description which may indicate that it is not a real app

  • Check the reviews - a lack of reviews or suspicious content may suggest the app is fake.

Lawmaker will display a QR code on the screen. Open your authenticator app and click on the plus sign to add a new account. Follow the instructions in the app to scan the code on your computer’s screen. This will link your Lawmaker user account with the authenticator app and the app will start producing codes that can be used for signing in to Lawmaker.

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