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To do this you will need to install an authenticator app on your mobile phone if you don't already have one. There are a range of authenticator apps for Android phones and iPhones including . We recommend using Google Authenticator and Microsoft Authenticator - they all work in a similar way or Microsoft Authenticator - make sure you download the official app from a trusted source (see below).

Note

You will never be asked to pay any money when signing up to activate your Lawmaker account. If you are asked to subscribe or make a payment by the authenticator app, stop immediately and remove the app from your phone as this is likely to be an attempted scam.

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titleMore on fake Multifactor Authentication (MFA) scams

There are fake authenticator apps which will look very similar to the genuine apps but may ask you to pay an annual or monthly subscription fee to use the app.  The genuine apps will never ask for payment. Some fake apps may also attempt to steal data from your phone including personal data, passwords and MFA tokens which could put Lawmaker, other corporate systems and potentially your own digital identity at risk.

To avoid downloading a fake authenticator app, ensure you are downloading the app from a reliable source such as Google Play store or Microsoft’s store.  The genuine app may not always be the first on the list within the store if you search for an authenticator app.

Other things you can check for:

  • Check that the publisher of the app is who you would expect, for Google it will be Google LLC and for Microsoft it be Microsoft Corporation (check the spelling carefully as fake apps may have just one wrong letter). 

  • Look for grammar mistakes in the description which may indicate that it is not a real app.

  • Check the reviews - a lack of reviews or suspicious content may suggest the app is fake.

Lawmaker will display a QR code on the screen. Open your authenticator app and use it click on the plus sign to add a new account. Follow the instructions in the app to scan the code that is shownon your computer’s screen. This will link your Lawmaker user account with the authenticator app and the app will start producing codes that can be used for signing in to Lawmaker.

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