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User accounts within an organisation can be created and managed by admin users within that organisation. This is done from the user management screen which also enables admin users to view all users in their organisation and their status.

If you have permissions to create new users, etc you must do so in accordance with your responsibilities set out in the Security Operating procedures, which will have been provided to you.

As an admin user you can:

  • create a new account for a user in your organisation,

  • reset an account, forcing the user to setup a new password and to setup multi-factor authentication (MFA) again,

  • disable and delete accounts,

  • grant and remove administrative permissions.

Setting up the first admin user in an organisation

If no-one in your organisation already has administrative permissions, a User Champion, Super user or link lawyer can request that a user be granted user admin permissions by raising a request with the Lawmaker Service Team via the Support Portal.

How to access the user management screen

From Lawmakers Dashboard or Project tab, Click on the dropdown menu in the top-right of the screen that shows your username and select User Management.

If you cannot see this option, then you do not have the necessary user administration permissions.

You can navigate back to the project dashboard at any time by clicking on the Home icon in the top left of the screen:

The user management screen will display a list of all the users in your organisation, together with their username, email address and whether their account is active or disabled.

You can filter and sort the list shown:

  • To filter the list, enter a username or email address in the text box above the list of users.

  • To sort the list, click on the relevant column heading.

More information on managing users can be found on the following pages:

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