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the user will receive an email with a temporary password.
The user must use that password to activate their account within 48hr.
They will be asked to change the password and set up multi-factor authentication when they log in with the temporary password.
How to reset an account
First go to the User Administration screen - see User Administration.
Identify the user whose account is to be reset. You can use the filter box, top-left, to find the account by typing in the first few letters of the account name or e-mail address
Click on the Actions menu on the account that it to reset.
Click Reset account in the menu.
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