ID | Raised by | Affects version | Jira /Trello reference(s) | Status | ||||||
|---|---|---|---|---|---|---|---|---|---|---|
LMS-2372 | HMT | 15.2 | SPT-1550 |
|
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Error message when trying to extract a zip file downloaded from Lawmaker
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The issue is caused by unicode character in the project name, potentially copied and pasted from outside Lawmaker (eg: Word). In the case reported this was an apostrophe.
Workaround
The work around is to delete the character from the project name :and then download the zip again.
Open a working version in the Editor
Expand the Document Information panel on the right of the Editor
Delete any non-letter characters and re-insert them.
Save the Document
Close the Editor
Retry downloading the zip file.