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LMS-2372 Unable to extract zip file

LMS-2372 Unable to extract zip file

ID

Raised by

Affects version

Jira reference(s)

Status

ID

Raised by

Affects version

Jira reference(s)

Status

LMS-2372

HMT

15.2

SPT-1550

OPEN

Issue description

Error message when trying to extract a zip file downloaded from Lawmaker.

The issue is caused by unicode character in the project name, potentially copied and pasted from outside Lawmaker (eg: Word). In the case reported this was an apostrophe.

Workaround

The work around is to delete the character from the project name and then download the zip again.

  1. Open a working version in the Editor

  2. Expand the Document Information panel on the right of the Editor

  3. Delete any non-letter characters and re-insert them.

  4. Save the Document

  5. Close the Editor

  6. Retry downloading the zip file.

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