How to raise an issue
Check the Troubleshooting page for any relevant info/workarounds
Check the Lawmaker Support Portal to see if the issue has already been raised
Normal office hours
Contact Mike for any further support and advice. He will raise the issue on the Lawmaker Support Portal for escalation if required
Out of office hours (and it can’t wait until normal office hours)
Raise an issue on the Lawmaker Support Portal or email lawmaker@nationalarchives.gov.uk
If it is urgent and Lawmaker team have not responded promptly, call Leidos directly to report the issue: 020 3984 6541
If Lawmaker is unavailable, also report it to PDS helpdesk on x2001 to check whether it might be a wider issue affecting Parliamentary Estate rather than Lawmaker
Training materials
Links to Lawmaker’s sharepoint site in Parliament
Other useful links
Links to Parliament’s sharepoint site
LegHub notes
Procedural notes
BCDR processes