ID | Raised by | Affects version | Jira/Trello reference(s) | Status |
|---|---|---|---|---|
LMS-2372 | HMT | 15.2 | SPT-1550 | OPEN |
Issue description
Error message when trying to extract a zip file downloaded from Lawmaker
Workaround
The issue is caused by unicode character in the project name, potentially copied and pasted from outside Lawmaker (eg: Word). In the case reported this was an apostrophe.
The work around is to delete the character from the project name:
Open a working version in the Editor
Expand the Document Information panel on the right of the Editor
Delete any non-letter characters and re-insert them.
Save the Document
Close the Editor
Retry downloading the zip file.